About Us
Built by Developers, Not Salespeople
DreamRigs was founded by a team of developers with over 60 years of combined experience building software and systems for companies of every shape and size — from tech giants like Microsoft to fast-moving start-ups. But we didn’t just write code — we built the machines we did it on. From carefully chosen parts to custom-tuned BIOS settings, we’ve always believed that great tools make great work. And through it all, we’ve had one non-negotiable rule: never compromise on the tools we use to build.
That mindset is the foundation of DreamRigs. We’ve spent more time in front of our machines than we have sleeping — or spending time with our families (not something we’re bragging about, mind). When your computer is your primary tool, you come to understand its importance on a different level. Every frame rate drop, every thermal throttle, every second shaved off a compile matters.
That’s why we sweat the details other retailers ignore. Every component is carefully selected with specific performance characteristics — because that matters. Just like VRM quality, airflow pressure curves, and memory timings matter. We carefully select every component, especially for our flagship builds, using only best-in-class parts that meet our standards — not just what looks good on paper.
And before a single system ships, we test it thoroughly — and we mean really test it. We don’t just boot it and call it done. We stress-test every component, validate every DIMM, benchmark, tune, then benchmark again. Thermals, performance, stability — it’s all measured, logged, and perfected. We run internal checklists so rigorous, they may involve reticulating splines. If we wouldn’t use it ourselves, it doesn’t leave the workshop.
We also record the build process and share the video and benchmark results with you, so you can see exactly how your DreamRig came together — every cable, every component, every care taken. It’s not just proof of quality; it’s part of the experience. You’re not buying a black box — you’re seeing your system come to life, step by step.
We even take delivery seriously. A DreamRig isn’t something we’ll trust to a warehouse conveyor belt or a distracted courier. When you buy one, we’ll deliver it to your door personally — so it arrives exactly as we built it: flawless, protected, and ready to go.
And we don’t vanish once it’s in your hands. Every system — flagship or not — is backed by a full 3-year on-site warranty. If something goes wrong, one of our own engineers will come to you, with parts in hand, and fix the issue — guaranteed the next business day. No call centres, no third-party warranty providers, no delays. We won’t leave you without a system. Worst case, we’ll fit temporary parts to keep you running while we source the original component. And once those 3 years are up, you’re still covered. Our warranty extends another 2 years as return-to-base: you return the system to us, and we’ll fix it with no labour charges. You only pay for any out-of-warranty parts needed. It’s support that lasts as long as your rig does — and then some.
We also offer something you won’t find from the usual big-box builders: free upgrade fitting for life. If you want to evolve your system with new hardware — just get the part through us and we’ll fit it, free of charge. No labour fees, no hassle. We built your rig, we know it inside out, and we’ll keep it running at its best for as long as you own it.
And it goes deeper than that. We care about the things you can’t see — like cable runs hidden behind the motherboard tray, thermal pads on M.2 slots, or fan curves that stay quiet under load but respond instantly when it counts. Every system is tuned, updated, and validated before it leaves our hands.
So when we build a rig, we don’t treat it like a box of parts. We treat it like a partner in creation. Whether you’re gaming, coding, rendering, or all of the above, our goal is simple: to build a machine that you’ll trust as much as we trust ours. No shortcuts. No compromises. Just pure performance, crafted with the same obsession we bring to our own work.
We're good at this, we care about it a lot, and you're going to be glad you bought from us.
Anyway, that's us. Thanks for coming to our TED Talk :)