Privacy & Cookies Policy
1. Introduction
This Privacy & Cookies Policy explains how DreamRigs (a trading name of PCC Technologies Limited) handles personal data and cookies on our website. We’re committed to protecting your privacy.
2. What we collect
We only collect the information you voluntarily provide — such as when placing an order, signing up for updates, or contacting our team. This may include your name, address, phone number, and email address. All payment information is processed securely through third-party services like Stripe; we do not store or process card details directly.
3. Payment processing and fraud prevention
We use Stripe for card payments. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
4. What we do with your data
We use your data solely to process and deliver your order, manage support requests, and fulfil our legal obligations (e.g. warranties and invoicing). We do not and never will sell, rent, or share your data with third parties for marketing purposes.
5. Cookies
Our site uses only essential cookies necessary for basic functionality, such as remembering what’s in your cart or managing login sessions. We do not use any cookies for advertising, analytics, or tracking. That is why there is no annoying pop-up cookie banner.
6. Your rights
Under the UK GDPR, you have the right to request access to your personal data, request corrections, or ask for your data to be deleted. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
7. Data retention
We retain customer information only for as long as necessary to deliver products, manage support, and meet our legal obligations (e.g. tax and warranty purposes). If you would like us to remove your data, please contact us.
8. Who we are
DreamRigs is owned and operated by PCC Technologies Limited, a UK company registered in England & Wales. We are registered with the Information Commissioner’s Office (ICO) as a data controller under registration number ZB906505.
9. Contact us
If you have any questions or concerns about how we handle your data, please reach out via our Help Centre or email us at support@dreamrigs.co.uk.